E-Signature Tool

Payment21® E-Signature Tool for authorizing ACH Debit

Payment21® offers a fast and easy way to collect authorization documents for ACH Debit transactions with its E-Signature Tool

With the Payment21® E-Signature Tool, merchants can upload their user-data online and request authorization by e-mail saving them time and the cost of collecting the authorization manually, i.e., collecting physical signature on authorization documents.

The E-Signature Tool offered by Payment21® works in three easy steps:

  1. Merchant sends an authorization request via e-mail to customer
    1. Merchant simply adds the customer's e-mail address to the E-Signature Tool
    2. Payment21® provides the authorization document form to be used
    3. Merchant sends an e-mail to the customer containing a link to the authorization request document
  2. Customer signs the authorization
    1. Customer receives the e-mail with the authorization request
    2. Customer can review the authorization request in the Web browser
    3. Customer signs the document instantly and submits the authorization
  3. Authorization document is filed automatically
    1. Payment21® securely archives all the ACH Debit authorization and authentication documents
    2. All parties receive electronic copies of the signed authorization document

What happens if a dispute arises?

  1. Merchant can access the ACH Debit authorization and authentication documents on Payment21® secure archives
  2. Merchant can e-mail the authorization documents or the authentication QR codes to the bank for review
  3. The QR code resolves to link showing the original e-signature with all the authentication details

Unique features of the Payment21® E-Signature Tool

  • SSL (Secure Sockets Layer) using up to 256-bit AES (Advanced Encryption Standard) encryption for data in motion when accessing the application from the Internet
  • The authenticity of the signer’s e-signature is ensured by attaching a unique Quick Response Code (QRC) to the signed document
  • QRC stores information such as signer’s name, DOB, phone number, e-mail, merchant details, credentials, and the IP-address confirming date and time of the e-signing process
  • The signatory’s identity is protected by the encryption of personal details when generating the QRC
  • Smartphone users can convert the displayed code to a URL directing them to the website where the document is securely stored

 Sample QR Code Details:

First Name: JOHN

Last Name: DOE

DOB: 08/10/1983

E-Mail: [email protected]


UserID: John_Doe

Phone: 123 123 1234

Merchant Name: Merchant123

Merchant E-mail: [email protected]

URL: https://www.payment21.com/EBilling/CustomerRequests/Authorization/

E-Signing Time (UTC): 10/11/2013 2:02:50 PM

Payment21® E-Signature Tool for ACH Debit is fully compliant with e-signature laws

E-signatures created with the Payment21® E-Signature Tool are completely valid and enforceable in the United States as it is fully compliant with the ESIGN Act of 2000 and with the UETA.

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