Virtual Terminal

Accepting checks over the phone or face-to-face at any location

The Payment21® Virtual Terminal allows you to accept check payments for goods or services sold over the telephone, either in a call center setting or right from your desk. The customer's checking details such as bank account number, bank routing number and any other relevant check transaction data can be easily typed into a Web-based form. Once all relevant data has been entered, submitted and authorized, our secure processing gateway automatically verifies the data and converts these transactions into a check payment using ACH or Check 21 to clear the funds.

Our Web-based Virtual Terminal enables you to create e-invoices. This feature gives you the option of entering a single invoice that is sent to your customer via e-mail. Furthermore, it is possible to generate multiple invoices. View more details about the upgraded version of this service under E-Billing.

In addition, you can use the Payment21® Virtual Terminal at any location worldwide to set up your customers' periodic payments. Recurring billing offers your customers a means of saving time by automatically debiting their checking accounts with automated payments for recurring sales. With this option, your business will receive payments with minimal effort on a regular schedule using ACH or Check 21. The installment and subscription payments will mean greater customer retention as you will be offering them more choices and increasing their satisfaction.

Our Virtual Terminal includes features such as advanced reporting - where the results of these reports can be exported to an Excel spreadsheet or to accounting software.

The advantages of our Virtual Terminal service:

  • Cost-effective: Our Virtual Terminal eliminates the expense of an in-house sales system and IT department. These development costs are often prohibitive for small businesses.
  • Highly portable: Offers merchants who do not have a permanent location the ability to easily accept check transactions over the phone or face-to-face with their customers.
  • Security: Using Payment21®'s Virtual Terminal will ensure that your customers' sensitive data is stored securely on our servers, located in a first-class data center with an unprecedented level of reliable hosting and business security.
  • The Virtual Terminal service uses a browser-based format, allowing you to operate from anywhere and across multiple Internet-connected devices such as desktops, laptops, tablets and 3G mobile phones. You do not have to deal with cumbersome machine-specific installations.

 Demo on-boarding in 5 easy steps